Newcastle upon Tyne

Great North Museum: Hancock

The Living Planet gallery spans the ground and first floor of the museum and tells the story of wildlife and habitats. It also features live animal tanks and aquaria. Also on the ground floor, the Hadrian’s Wall gallery enables visitors to discover the detailed history of the World Heritage Site as well as finding out about all the forts, milecastles and associated museums that can be visited today. The gallery includes a wealth of archaeological finds from across the 73 mile stretch of Hadrian’s Wall.

The Mouse House, near the entrance of the Museum, is especially for Under 5s and there are regular activities for younger visitors in this space. See what’s on for details.

Also on the ground floor is Fossil Stories, which uses fossils show major changes to the landscape and the animals and plants that were around millions of years ago. It also features a T.rex replica skeleton.

On the first floor of the Museum visitors can discover the world of the Ancient Egyptians - including two mummies - and marvel at important collections of Greek and Etruscan art and archaeology. Natural Northumbria uncovers what is special about the North East of England’s animals and plants exploring woodlands, uplands, lowlands, and coastal areas.

World Cultures showcases objects in the Museum collections from across the world including the Islands of the Pacific, the great land masses of Africa and Asia, the plains of North America, as well some parts of Europe (including Newcastle, of course!).

The collections in the museum belong to the Natural History Society of Northumbria (NHSN), the Society of Antiquaries of Newcastle upon Tyne (SANT) and the Shefton collection was bequeathed by the late Prof Brian Shefton.

Find us at...

  • Great North Museum: Hancock
  • Barras Bridge
  • Newcastle upon Tyne
  • NE2 4PT


The approach to the main front entrance from Claremont Road is tarmac, paving and resin bonded gravel on paths. Visitors can access the front entrance doorways in three ways. The accessible ramp on the Claremont road side of the building (which has 2 accessible routes, one from Claremont Road and one at the front corner of the Museum. These routes provide level access to the front entrance with power assisted doors. Here you will also find the Reception Desk and shop area.

There is also an external platform lift on the other side of the entrance (nearest to the Central Motorway). This also provides level access through power assisted doors to the entrance of the Museum.

The third route is the stepped route up the stairs to the central door which is not power assisted.

The Reception Desk for the Museum can be found at the main (front) entrance.

There is also a fourth entrance to the Museum which can be found at the rear, leading directly to the Street Café and to the rear area of the Museum. This is level access with a power assisted door.


There are four accessible parking bays at the front of the Museum for Blue Badge Holders. If these are occupied please ask at the front Reception Desk (call 0191 208 6765) as we will try to find you a space in the private area of the Museum. You can also drop off at the front entrance plaza at the bottom of the main external stairs, or at the lay-by on Claremont Road. There is no other public parking at the Museum. There are bicycle racks at the front entrance near the rhinoceros sculpture. The nearest public car parking is approx 300m away up Claremont Road. Go past the Museum towards Exhibition Park (North), over the roundabout and parking can be found on the right. There are also numerous parking spaces in the city centre car parks

Getting around

Inside the Museum there are lifts and stairs providing access to all floors. All lifts have voice announcers and Braille indicators. The Museum is spread out across the ground floor and first floor. The GNM library can be found on the 2nd floor in the rear part of the building. This also has lift access.

All floors have level access. Stairs have raised tactile indicators on the underside of the handrails. Stairs also have contrasting nosings.

Large print orientations maps for the Museum are available on request at the Reception Desk. These can also be requested in advance of your visit.


Bench seating can be found in the main entrance, and within a number of galleries around the museum (Living Planet, Greeks, Fossil Stories, Ice Age to Iron Age, Egypt, Mouse House). Café seating has a combination of chairs with and without arms. There are some external benches in the gardens and spaces for people who use wheelchairs. The Museum also has portable folding seats which visitors can carry with them during their visit.

Borrowing a wheelchair

One wheelchair is available for visitor use. It can be found at the main entrance. Please ask at the Information Desk.

Public telephone

The shop telephone can be used on request for emergencies or to book taxis for disabled people.

Gallery plans

Standard and large print plans are available from the Information Desk.

Pre-visit information

Pre-visit information is currently being developed. If you require anything in advance of your visit please call us on (0191) 208 6765.


We welcome assistance dogs. The Information Desk can provide a bowl of water.

Induction loops

Induction points are fitted throughout the Museum. They can be found at the Reception Desk, cafés, and interactive points in the galleries.


There are a number of audio points in the Museum. Video which has spoken narrative is subtitled and has accompanying BSL. Audio points in the Hadrian’s Wall gallery have text versions on the panels. All interactives are accessible for people who use wheelchairs.

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